Terms of Service

These terms (“Terms”) govern your use of Reasonate (“Reasonate,” “we,” “us”), an AI service that lets people explain concepts to a Gemini-powered conversational AI and receive a mastery-level score and feedback. Reasonate is a small project operated by [[NEEDS: operator name]]; it is not a registered company. By creating an account or using the service you agree to these Terms.

Who can use Reasonate

You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your jurisdiction, you confirm that you have a parent’s or guardian’s permission. Reasonate is not directed at children under 13.

If you use Reasonate as part of a class or hiring process, the teacher, school, or hiring organization that assigned the work may have additional rules and may see your transcript and score; their rules are between you and them.

Your account

You’re responsible for keeping your password secret and for everything done from your account. Tell us if you suspect unauthorized access. One human, one account — please don’t share logins.

Acceptable use

You agree not to:

• Abuse, overload, scrape, or attempt to disrupt the service.
• Upload material you don’t have the right to use, or paste in third parties’ private information, credentials, or proprietary content you aren’t licensed to share.
• Try to game, cheat, or manipulate the AI’s assessment — including feeding the model the rubric verbatim and parroting it back, paying someone else to take an assignment for you, sharing answers, or using prompt-injection to raise your own score or alter another user’s.
• Impersonate someone else, including using another candidate’s identity in a hiring assessment.
• Use Reasonate’s outputs to generate content that infringes copyright, is illegal, defamatory, harassing, or otherwise harmful.
• Probe the service for security vulnerabilities without first contacting us — if you think you’ve found one, please email [[NEEDS: contact email]].

Educators and hiring organizations: you’re responsible for telling your students or candidates that Reasonate is an AI-graded tool, that the AI may make mistakes, and (if applicable in your jurisdiction) obtaining any consent required before using automated assessment to inform a hiring decision.

AI-generated scores are not guarantees

Reasonate’s scores, evidence summaries, and feedback are produced by Google Gemini and the surrounding scoring engine. They are provided “as is.” We make no warranty that any score is accurate, complete, predictive of real-world ability, or fit for any particular hiring, academic, or licensing decision. Educators and hiring organizations using Reasonate to inform a high-stakes decision should have a human review the transcript and treat the score as one signal among many, not as a final judgment.

Content you submit

You keep ownership of the explanations, uploads, and other content you put into Reasonate. You grant us a limited, non-exclusive licence to store, display, and process that content as necessary to operate the service (for example, sending it to the Gemini API to generate the next AI turn, showing your transcript back to you, sharing it with the educator or organization that assigned the work, and displaying summary stats on leaderboards if you have opted in to those). We do not sell your content and we do not use it to train our own models. What Gemini does with content it receives is governed by Google’s terms; see our Privacy Policy for details.

Plans and payment

Reasonate has a free tier and paid plans. Paid subscriptions are billed through Stripe. Prices, limits, and features may change; if we change a plan’s price we’ll give existing subscribers notice. We don’t store your card details — Stripe handles them. Refunds: contact us at [[NEEDS: contact email]] and we’ll make a good-faith effort, but we’re a small project and can’t commit to a formal refund window.

Termination

You can stop using Reasonate at any time. To have your account and associated data deleted, email [[NEEDS: contact email]] (there isn’t a self-service delete button yet). We may suspend or terminate accounts that abuse the service, cheat assessments, threaten or harass others, or repeatedly violate these Terms. If we terminate your account for cause, we may retain transcripts and integrity logs as needed to investigate or to comply with our obligations to educators and organizations whose assignments you took.

Service is provided “as is”

Reasonate is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or secure. AI outputs may be wrong, biased, or out of date.

Limitation of liability

To the maximum extent permitted by law, Reasonate and the individuals operating it will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, hiring opportunity, grades, or other intangible losses arising from your use of the service. Our total aggregate liability for any claim relating to the service will not exceed the greater of (a) the amount you paid Reasonate in the twelve months before the event giving rise to the claim, or (b) USD $50.

Indemnity

You agree to indemnify and hold harmless Reasonate and the individuals operating it from any claim arising out of your misuse of the service, your violation of these Terms, or your violation of any law or third-party right (for example, uploading material you don’t have the rights to).

Governing law and disputes

These Terms are governed by the laws of [[NEEDS: jurisdiction]], without regard to its conflict-of-laws rules. Any dispute will be brought in the courts of that jurisdiction, except where applicable consumer-protection law gives you the right to sue locally.

Changes

We may update these Terms — for example as we add features or subprocessors. We’ll change the “Last updated” date at the top. If a change is material, we’ll try to flag it on the page or by email.

Contact

Operator: [[NEEDS: operator name]]. Contact: [[NEEDS: contact email]] (or use /contact).